Protecting your privacy is very important to ACP. We are committed to maintaining the security of all Personal Information provided to ACP, whether by individuals with whom we do business, visitors to and users of our websites or otherwise. This Privacy Policy details how we collect, use and manage this Personal Information.
For the purposes of this Privacy Policy and applicable data protection and privacy laws:
- “Personal Information” is defined as information and data, whether recorded in a material form or not, relating to an identified or identifiable natural person that is processed by or on behalf of ACP, whether or not by automated means; and
- ACP is considered the “data controller” in respect of the Personal Information that it collects, uses and manages in connection with this Privacy Policy.
Whose information do we collect?
ACP collects Personal Information from a range of individuals in the context of its business activities, including:
- representatives of our suppliers, customers, sponsors and business partners;
- contractors;
- landowners;
- industry association representatives;
- users of the ACP website; and
- job applicants.
What information we collect and why we collect it
We collect Personal Information from you where it is relevant for our purposes as further detailed below.
Business use
ACP may collect a range of information in a business context, such as your name, gender, job title, photographic identification, email address, home address and other contact details, details of your business and other interests, experience and/or academic and professional qualifications, third party references, communications with you (including notes from meetings and telephone call recordings), feedback or survey responses that you provide to us, financial and payment information, and information collected from clearance questionnaires and/or interviews.
ACP uses information collected from you for business-related purposes, including negotiating, concluding and performing contracts, managing business relationships, recruitment, managing accounts and records, communicating with you and third-party contacts, supporting corporate social responsibility activities, security, legal, regulatory and internal investigations and debt administration.
Our website
When you use our website, ACP collects certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.
ACP uses this information to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. ACP also collects certain information to provide users with a personalised experience when visiting our websites. Through the use of a ‘cookie’, ACP can record information about your visit to our website including the clickstream to, through and from our site (including date and time), the pages visited, page interaction information and methods used to browse away from the page. This information is used anonymously and in aggregate and is collected and logged for statistical purposes. Through analysis of these records, ACP is able to provide an improved service when users revisit our websites. See below for further information on our use of cookies and related technologies.
Other than as stated in this Privacy Policy, no attempt is made to identify our website users or their browsing activities except:
- where a law enforcement agency exercises a warrant to inspect logs or any such information is otherwise required to be produced by ACP to authorities or regulators; or
- where ACP believes it is required to collect and produce relevant electronic documentation to fulfil its obligations to third parties, including statutory organisations under local law.
Access to other websites via hyperlink
Other websites that may be accessible via hyperlinks from the ACP website are owned and operated by third parties and are not subject to the ACP Privacy Policy. ACP has no control over the content of those websites. Please review the privacy policy of each individual website you access and assess whether the policy is satisfactory to you before you use the other websites.
Cookies & Related Technologies
Our websites and mobile applications (“apps”) use cookies. A cookie is a small text file that is placed on your computer or mobile device when you visit a website or use an app. Cookies collect information about users and their visit to the website or use of the app, such as their Internet protocol (IP) address, how they arrived at the website (for example, through a search engine or a link from another website) and how they navigate within the website or app. A cookie cannot read data from your hard disk or read cookie files created by other websites.
ACP uses cookies and other technologies to facilitate your internet sessions and use of our apps, offer you services according to your preferred settings, track use of our websites and apps and to compile statistics about activities carried out on our web sites and/or through our apps.
You may set up your web browser to block cookies or remove cookies stored from your computer or mobile device. However, if you do so, you may not be able to use certain features and functions of our websites and apps.
Providing Personal Information
At times, ACP may ask you to voluntarily supply Personal Information, such as your name, email address, location, telephone number and preferred means of communication, for purposes such as subscribing to ACP news alerts or requesting further information from ACP, including through the Contact us form available on our website.
Where we ask you to voluntarily supply Personal Information we will use it to provide you with the information or services that you have requested from us.
Job Vacancies
When you apply to ACP for a job vacancy, we will collect more specific Personal Information about you, such as your name, email address and telephone number, qualifications and career history. We may also ask you for other information, such as information on your interests and the types of jobs you are interested in. The Personal Information you provide to ACP during this process will only be processed for the purpose of considering employment or internship positions at ACP.
In the event that any job application you make is unsuccessful, ACP may choose to retain your Personal Information for a period of up to 12 months for the purposes of considering you for other roles within ACP. ACP is under no obligation to retain your Personal Information for this purpose and may elect to delete your Personal Information at any time following an unsuccessful application. You may also request that ACP deletes your Personal Information in the event that you do not wish to be considered for further roles. You can do this by at any time after submitting an application, by emailing us at acp@acpbuilders.com.au
Sensitive Personal Information
Sensitive Personal Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health or medical conditions, genetic or biometric information, sexual orientation, or criminal convictions and offences may be processed by ACP if such processing is necessary to comply with laws and regulations or where you provide this information voluntarily or otherwise consent for us to do so.
Email monitoring
ACP may monitor emails sent to and from its workforce, which may contain Personal Information relating to third parties. The information contained in such emails may be used for business-related purposes, for example when investigating incidents within ACP. Although ACP endeavours not to review the contents of personal emails, there may be occasions on which this is necessary, for example, to investigate a breach of security within ACP, or in the context of legal proceedings.
The legal basis for ACP processing your Personal Information
In order to comply with applicable data protection and privacy laws, ACP is required to set out the legal basis for the processing of your Personal Information. In accordance with the purposes for which we collect and use your Personal Information, as set out above, the legal basis for ACP processing your Personal Information will typically be one of the following:
- your consent;
- the performance of a contract that we have in place with you or other individuals;
- ACP or our third parties’ legitimate business interests; or
- compliance with our legal obligations.
Disclosure of the information we collect
ACP may share your Personal Information with people within the company who need to know that information for business or legal reasons, for example, in order to carry out an administrative function such as processing an invoice, or to direct a query that you have submitted to the relevant department within ACP.
We may disclose your Personal Information to third parties including the authorities, ACP’s advisors, suppliers of IT services and third parties engaged by ACP for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from ACP’s website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce ACP’s website Terms and Conditions of Use.
We may disclose your Personal Information to third parties in the event that we sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets. ACP may also disclose the Personal Information you provide to us via ACP job vacancies to ACP HR practitioners, ACP Hiring Managers and to ACP’s recruitment advisors for the purpose of considering you for career opportunities with ACP.
Retention of Personal Information
ACP’s aim is to keep your Personal Information for no longer than is necessary for regulatory or ACP business reasons. The amount of time that records are kept for varies depending upon the type of Personal Information they contain.
Your rights in relation to your Personal Information
If you would like to access or obtain a copy (which may be in machine-readable form) of the Personal Information ACP holds about you, please send a request on the Contact us form available on our website.
ACP endeavours to ensure that the Personal Information it holds about you is complete, accurate and up to date. If you consider that your Personal Information is incomplete, inaccurate or out of date, you have the right to require us to correct it. In order to correct, erase or limit the processing of any of the Personal Information we hold about you, again please send a request via the form on our website.
Complaints and Concerns
If you have a concern or complaint about how ACP has used your Personal Information, as a first step, you should raise this in writing with ACP, using the contact details available on our website or via the Contact Us form.
If you are not satisfied with the handling of your concern or complaint by ACP, you can escalate this to your national Data Protection Authority.
Changes to this Privacy Policy and Contact
Any changes ACP may make to this Privacy Policy in the future will be posted on this page.
Questions, comments and requests regarding this Privacy Policy are welcomed and should be submitted via the Contact Us form available on our website.
Who we are
References to ACP in this Privacy Policy mean Advanced Commercial Projects Pty Ltd trading as ACP Builders of Gold Coast, Queensland, 4220, Australia.
Last updated [27 June 2019]
Testimonials
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Matt and the team at ACP did an exceptional job in delivering our 108 place childcare centre located in Pimpama. The site was not without its challenges and Matt was able to professionally and efficiently deliver a high quality product. Matt’s communication throughout the entire build was excellent, he was always contactable and willing to work with the development team to get to the best outcome for the project.
ACP and their sub contractor team delivered high quality finishes and the end product is a testament to all their hard work and dedication throughout the entirety of the development, from the initial tender stage right through to Practical Completion. We would highly recommend ACP given Matt’s knowledge of the childcare space and his ability to deliver an exceptional childcare centre to the standard and requirements of both BluePoint and the incoming childcare operator. We look forward to working with Matt and the ACP team in the future given the success at Pimpama.
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ACP Builders were entrusted to assemble the right team to get our first Child Care Centre built on time and within budget. While overall costs are always important, cost alone is not the only factor we used when selecting ACP Builders. Equally important to cost is a company’s professionalism, knowledge and experience. ACP, Matt and his team have excelled in this department.
The proposal, correspondence and communication throughout the project that ACP Builders provided where accurate and transparent and helped guide us through the build of our first New Child Care Centre.
In our current economy it is important to provide an exceptional service to your customers in order to survive. Matt, his team and all of the sub-contractors involved were a reflection of how a reputable customer-focused company provides a well presented development.
ACP Builders attention to customer-service is second to none. Matt and his team take the time to listen to the client’s needs, discuss options, make suggestions and ensure that both parties agree on the direction of the project.
I would not hesitate to recommend Matt and ACP Builders to anyone who wants superior quality and attention to your needs.
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John Wall Childcare have designed, project managed and opened over 400 early learning centres over a 20 year period Australia-wide. ACP Builders had a significantly different and professional approach to our new build at Bahrs Scrub Road for 126 children. Their trades completed our designed specifications and finishes to 100%.
Based on their finishes, we have decided to nominate our new build in the 2021 Building and Design Awards for Queensland and Australia. ACP Builders’ attention to detail ensured we met our practical completion date and the successful Service Approval (Service License) was granted by the Department of Education in the required time frame; to ensure a successful opening.
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Terry and I would like to take this opportunity to let you know how thankful we are for choosing ACP for completing the build of our Duplexes in Miami. We were so happy with the professional service, productivity and the quality materials used to complete the build.
Being our first venture in building “high end” duplexes, it was great to have Wayne and Matt giving us advice professionally on the best way to achieve the perfect outcome.
The site was always organised and kept clean/ free of debris (thanks Pauly). The crew worked conscientiously to get the job done.
Our expectations were met / exceeded every step of the way. Thank you for a job well done and we would be more than happy to recommend ACP for future works in the building industry.
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We selected ACP as our builder for our childcare centre at Pottsville due to their integrity and efficiency right from the very beginning. Matt took the time to listen to us and ascertain what we wanted for our centre. They offered practical solutions to any issues that arose and issues were quickly addressed and nothing was ever a problem.
Whilst undertaking our site inspections we noted that all contractors were polite and respectful and the site was kept meticulously clean and free of builders rubbish. We were always welcomed and always felt respected. The workmanship was excellent the construction was completed on time and on budget.
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Matt and his team were fantastic throughout our renovation. Recommending a draftsman to turn our dreams into something visual and from that into reality where we live in our beautiful and functional home. ACP made renovating as simple as possible and stress free, nothing was a problem!
